UNE EPM TELECOMUNICACIONES S.A.

UNE EPM TELECOMUNICACIONES S.A. is a Colombian telecom operator headquartered in Medellín. In its 2022 annual report it describes its business as fixed telecom services (internet and TV) and broader ICT-related services, and notes operations in Colombia with investments also referenced in the United States.

Public network records link the company’s connectivity to AS13489 (listed in PeeringDB under “UNE EPM Telecomunicaciones”, also referenced as Tigo Colombia). The ASN is shown with regional scope and public peering presence at exchanges such as NAP Colombia and Miami-area IXPs, indicating active interconnection outside Colombia as well.

User feedback aggregated on Trustpilot for Tigo Colombia trends strongly negative (very low score and frequent complaints about support and billing processes). Separately, a Colombian regulator (SIC) published a sanction decision (Resolution 71090 dated 2019-12-06) related to irregularities in tariff increases and user information duties, which aligns with recurring complaint themes online.