Singtel Optus Pty LTD

SINGTEL OPTUS PTY LTD operates in Australia under the Optus brand as a telecommunications provider offering mobile and fixed connectivity services. Public corporate material and industry references place its headquarters in Macquarie Park, New South Wales, and describe it as part of Singtel’s group structure.

Network presence is publicly visible via AS4804 (Optus Internet), described in PeeringDB notes as supporting Optus’ mobile/DSL/cable ISP traffic, with references to domestic/CDN peering and use of AS7474 for parts of domestic and wholesale connectivity. Public ASN datasets also list multiple routed prefixes under AS4804, but detailed per-site infrastructure is not consistently disclosed in open sources.

Across large-scale public review platforms, Optus is frequently rated very low, with recurring complaints about support experience, billing/account handling, and incident fallout; sentiment in recent discussion threads is also predominantly negative. While some users report acceptable day-to-day service, the overall online reputation skews poor.